AVC Terms & Conditions GENERAL TERMS AND CONDITIONS FOR purchases from AVC Trade
The Service is provided by AVC Trade counter. These general terms and conditions
are binding on all Customers to AVC Group plc. The Customer is obliged to make him/herself
fully aware of the Terms and Conditions stated herein and which constitute a contract
('Contract') between AVC Group plc. and each Customer for provision of the Products
and Services and the acceptance by the Customer of all applicable charges, methods
of payment, obligations and delivery of such Products and Services. Copies of these
Terms and Conditions are available upon written request to AVC Group plc, Unit 6,
Etna Court, Middlefield Industrial Estate, Falkirk, FK2 9EQ
Please read these conditions carefully before purchasing products from us. By ordering
our products, you signify your agreement to be bound by these terms and conditions.
In the event of any inconsistency between these terms and conditions and your terms
and conditions the terms and conditions of AVC shall prevail.
1. Our contract
When you place an order to purchase a product from us, you will be sent an e-mail
by AVC confirming receipt of your order and setting out the details of your order.
Your order represents an offer to purchase product from us.
Items sold by us on the AVC Trade counter website may be dispatched from any of
our UK sites and can only be dispatched to locations within the UK mainland.
3. Delivery Rates
AVC delivery rates are as stated on the Trade-Counter website. If the total value
of your purchase qualifies for AVC’s "FREE DELIVERY" offer, AVC will fund the shipping
costs associated with your Orders .
Please note: AVC can only accept the return of opened items if they are faulty.
This returns policy does not affect your statutory rights.
5. Pricing and availability
We list availability information for products sold by us on the AVC Trade counter
website. We cannot be more specific about availability. Please note that dispatch
estimates are just that. They are not guaranteed dispatch times and should not be
relied upon as such. As we process your order, we will inform you by e-mail if any
products you order turn out to be unavailable.
6. Ownership and title
All ownership, title and risk of loss and/or damage in the product you have purchased
shall pass to you at the point and time at which such product leaves our premises.
AVC is committed to protecting your privacy. We will only use the information collected
from you lawfully (in accordance with the Data Protection Act 1998). We collect
information about you for two reasons: firstly, to process your order and secondly,
to provide you with the best possible service. The type of information we collect
about you includes: your name, address, phone number and e-mail address. We will
not pass on your details to any third parties. The personal information which we
are available on the Trade Counter website.
8. Electronic Communications
When you transact with us or send e-mails to us, you are communicating with us electronically.
We communicate with you directly by e-mail. For contractual purposes, you consent
to receive communications from us electronically and you agree that all agreements,
notices, disclosures and other communications that we provide to you electronically
satisfy any legal requirement that such communications be in writing. This condition
does not affect your statutory rights.
AVC will not be responsible for any business loss (including loss of profits, revenue,
contracts, anticipated savings, data, goodwill or wasted expenditure) or any other
indirect or consequential loss although that does not limit in any way our liability
by law for death or personal injury caused from our negligence or breach of duty.
10. Alteration of service or amendments to the conditions
We reserve the right to make changes to our policies, and these terms and conditions
at any time. You will be subject to the policies and terms and conditions in force
at the time that you order goods from us, unless any change to those policies or
these conditions is required to be made by law or government authority (in which
case it will apply to orders previously placed by you). If any of these conditions
is deemed invalid, void, or for any reason unenforceable, that condition will be
deemed severable and will not affect the validity and enforceability of any remaining
11. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations
under these conditions if the delay or failure arises from any cause which is beyond
our reasonable control including but not limited to any statutory changes or rulings
by any act or customs authority affecting the customs duty payable by you. This
condition does not affect your Statutory Rights.
If you breach these conditions and we take no action, we will still be entitled
to use our rights and remedies in any other situation where you breach these conditions.
13. Governing law and jurisdiction
Your relationship with us is governed by and construed in accordance with the laws
14. Our details
AVC Group PLC registered office is at AVC House, Bessemer Drive, Stevenage, Hertfordshire,
SG1 2DT. Registered in England No: 302 8485